Refund policy
RETURNS & EXCHANGES
Due to the handmade and hygienic nature of our products, all sales are final.
DAMAGED OR INCORRECT ORDERS
We will gladly replace or refund items if:
• Your item arrives damaged
• You received the wrong item
To be eligible:
• Contact us within 3 days of delivery
• Provide clear photos of the issue
NON-RETURNABLE ITEMS
The following are not eligible for returns or refunds:
• Minor bubbles or imperfections in resin
• Slight variations in color or shape
• Normal wear and tear
RESOLUTION OPTIONS
If your claim is approved, we may offer:
• Replacement item
• Store credit
• Refund (case-by-case)